At Double-Lane Water Slides, we prioritize your privacy and the protection of your personal information. Our commitment is encapsulated in this Privacy Policy, which details our approach to managing data in accordance with a multitude of privacy laws, including those from Canada, Quebec, the European Union, Brazil, California, Colorado, Utah, Connecticut, Virginia, and South Africa, among others.
This policy serves as a guide for all interactions with us through our website, applications, services, and products. Please be aware that this Privacy Policy does not govern external platforms, applications, or services you might access through links on our site, each of which has its own privacy framework.
Our processing activities cover various scenarios where your data may be involved, such as:
- When you engage with our applications and services, either as a registered user or a guest.
- During visits to any of our websites that reference this Privacy Policy.
- Through interactions with us, including subscriptions to newsletters, emails, phone calls, or when receiving texts/SMS messages from us.
We collect a range of personal information to provide and improve our services, which includes but is not limited to:
- Details pertaining to your account setup.
- Payment details necessary for transactions.
- Financial records relevant to your purchases.
- Information regarding past and future purchases you’ve made through us.
- Identifiers unique to mobile devices you use to access our services.
- Data that indicates your geographical location.
- Feedback you provide, either directly or indirectly.
- Social media information if you choose to link your account with us.
- Details about the products you interact with on our platforms.
We gather this data through various means: direct user input, observations of your interactions with our services, and through automated technologies that help us understand how our services are used and optimize the experience accordingly. In some cases, third parties may also share information with us, always in compliance with their respective privacy policies.
Our website employs cookies to enhance functionality and provide insights into user engagement and behavior patterns. These cookies fall under different categories: Strictly Necessary for core functionality, Preference to remember your settings, and Analytics to help us improve our services. You have the option to manage your cookie preferences through our dedicated Cookie Manager tool.
We adhere to a strict data retention policy that ensures we keep your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the data is no longer needed, we take steps to either delete or anonymize it.
To safeguard your personal information, we have implemented robust organizational and technical measures. These include using encryption where appropriate and ensuring that our third-party partners handle your data securely.
We understand the importance of protecting children’s privacy. Our services are not intended for, or directed to, individuals under the age of 18, and we do not knowingly collect personal information from children under this age without obtaining verifiable parental consent.
As a user, you have rights under various privacy laws that may apply to you based on your location. These include the right to access, rectify, delete, or restrict the processing of your personal data, as well as the right to request data portability, object to certain types of processing, and opt-out of marketing communications. You also have the right to non-discrimination for exercising your privacy rights, and you can file appeals or complaints with the relevant authorities should you believe your rights have been violated. If you decide to withdraw your consent for processing your personal data, this may impact our ability to provide certain services to you.
We reserve the right to update this Privacy Policy from time to time. Any changes will be clearly posted on our website. We encourage you to review the policy periodically to stay informed about how we are committed to protecting your privacy and personal information.
Should you have any questions, wish to unsubscribe from our communications, or need to exercise your data rights, please do not hesitate to contact our privacy team at [email protected] or by writing to us at the address provided on our website. Your privacy and trust are of utmost importance to us.